Broadband Day - North Carolina Department of IT - Survey
Posted April 1, 2021
For Homes & Businesses With Internet Service
For homes or businesses with internet service, participants should take the survey online from the location being reported, ideally from a wired connection. This will allow the speed test and other survey data to be tied to the exact location. TAKE THE SURVEY
For Homes & Businesses Without Internet Service
To report locations without internet service, participants can take the survey by phone. Residents without internet service but with phones capable of text messaging can text “internet” to 919-750-0553. Standard text messaging rates will apply.
Residents with landlines or cellphones that do not have texting capability may place a voice call to 919-750-0553. An interactive voice response system will guide them through a series of short questions to obtain the caller’s address and register it in the database as having no internet capability at all.